ZapTel - Customer phone card reviews, feedback and calling card testimonials
Customer Reviews

Of course these are all good testimonials; we do occasionally get a complaint (we're human!) but they are resolved promptly and in fact we don't get that many. Our team works hard to earn these sorts of kudos and we're always thrilled when we get another one.

Customer comments display by topic, and you can click to see more on a topic of interest to you. The most recent comments were added in May 2014.

(These actual customer comments come from the feedback form that you see in your product delivery emails, and from unsolicited emails to customer service).


Card Information
Excellent phone card..all in one package.. no catch...highly recommended to anyone.
- Anonymous 5/14/08


Customer Service
It was so easy and convenient. I called and the person who helped me was very helpful. Thanks.
- Robert H., 4/15/14


General
I just want to take a moment to thank you for the INCREDIBLE service and OUTSTANDING value you provide. I am your happy customer for a few good years now, and have no interest or motivation to leave. It's so easy to get used to good stuff. However, this morning, after I realized that I drained my calling card down to $0.60, somehow I had a hard time accessing your website (later discovered that problem was on my side). In need of making an international call, I tried to shop for a temporary substitute and hit the 'wild' internet. Oh Boy. To current Zaptel customers on the fence: check around and come back happy. What a wild world there is (among the competition): 'weekly maintenance fee', 'connection fee', 'per-call fee'. Wow, really? Thank you, ZapTel, for honest, affordable and up-front pricing, and SUPERIOR service.
- Paul R., 3/8/14


Quality & Reliability
You have an excellent service, so far never have had any problems. Calls are always clear. I would recommend to all my associates.
- Lou H., 07/31/13


Value
Recharging card was easy, fast, accurate! Love this company's service and love the price! Thank you!!!
- Debra H., 02/17/2014


Website
My card is only a day old, but already this looks great. Thanks for being there, I had despaired of finding a quality card once my good old MCI one was discontinued. Thanks for having a good, straight, easy-to-use website! It's all good.
- Kathleen B., 02/16/2014





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