Of course these are all good testimonials; we do occasionally get a complaint (we're human!) but they are resolved promptly and in fact we don't get that many. Our team works hard to earn these sorts of kudos and we're always thrilled when we get another one.
Customer comments display by topic, and you can click to see more on a topic of interest to you.
(These actual customer comments come from the feedback form that you see in your product delivery emails, and from unsolicited emails to customer service).
You are the best and the cheapest phone company. Because I work far away from my home, your service gave me a chance to have every day contact with my family.
- Janusz S. 6/25/2005
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Thank you for your "hassle-free" customer service experience! You've certainly taken care of this customer!
- Dave M. 2/6/2005
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Great website made choosing a prepaid card a painless experience. Thanks.
- Stanhope A. 11/23/07
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You have helped make communicating with our daughter in Africa for the past 5 months very easy. I was happy to have the initial phone call to make sure I indeed ordered the card. Adding extra minutes was very simple and I never had a problem with any call made. She will be home next week and we won't need the card anymore but I would not hesitate to recommend your service to others.
- Kimberly R. 11/18/07
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I'd like to thank you for this amazing service that you provide. I wish that I knew about ZapTel years ago. I can't even imagine how much money I could have save. This really secure and fast service helps me to keep my phone conversation long with my husband while I'm over seas. Great customer service and many cards to choose from. Speed dial is my favorite. Thanks again and again.
- Suheda S. 1/31/06
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I bought this card for a good friend of mine so he can keep contact with his Mom in Gibraltar. The website is VERY easy to negotiate, easy to place order, pay etc. I hit "Send", started making dinner and the phone rang within 5 minutes to confirm my order. So far, very impressed with ease of ordering and customer service.
- John W. 4/19/2007
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